Privacy Policy for RideLink
Effective Date: 28-12-2024
At Ridelink, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of visitors to our website and users of our services. By using our website and services, you agree to the terms and practices described in this policy.
1. Information We Collect
We collect personal information in the following ways:
Personal Identification Information: When you book a trip, sign up for a newsletter, or contact us, we may collect your name, email address, phone number, postal address, payment information, passport details, and other relevant data needed for travel arrangements.
Usage Data: We may collect information about your interactions with our website, such as IP addresses, browser type, pages visited, and referral sources, using cookies and other tracking technologies.
Booking Details: When you make a booking, we collect details about your travel preferences, accommodations, flight information, and special requests.
2. How We Use Your Information
We use your personal information to provide and improve our services. Specifically, we may use your information for:
Booking and Reservations: To process and confirm your travel bookings, including accommodations, flights, and activities.
Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to your bookings.
Personalization: To tailor your travel recommendations and offers based on your preferences and previous bookings.
Marketing Communications: To send you updates, promotional offers, newsletters, or other marketing materials (you can opt out of these at any time).
Legal Compliance: To comply with applicable laws, regulations, and to protect against fraudulent activities.
3. How We Protect Your Information
We take data protection seriously and implement appropriate security measures to safeguard your personal information, including:
Encryption: Sensitive data, such as payment information, is encrypted during transmission.
Secure Servers: We store your data on secure servers with limited access to authorized personnel.
Regular Audits: We regularly review our security procedures to ensure they meet industry standards.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following situations:
Service Providers: We may share your data with travel service providers (e.g., airlines, hotels, car rental agencies) to facilitate bookings and reservations.
Payment Processors: To process your payments, we may need to share your payment details with secure payment gateways.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of our users.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather usage data. Cookies are small files placed on your device that help us remember your preferences and track how you interact with our website.
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the website to function properly.
Performance Cookies: To monitor website performance and improve user experience.
Marketing Cookies: To deliver relevant advertising based on your browsing history.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the website.
6. Third-Party Websites
Our website may contain links to third-party websites, such as travel partners, payment gateways, or social media platforms. These websites have their own privacy policies, and we are not responsible for their content or data handling practices. We recommend reviewing the privacy policies of those sites before providing any personal information.
7. Your Rights and Choices
You have the following rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to certain conditions.
Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
To exercise these rights, please contact us using the contact details below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided personal information, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Location Data
Real-time Location: The App may access and collect your real-time location through GPS, Wi-Fi, or other location-tracking technologies.
Purpose of Collection: We collect location data to [describe purpose: e.g., provide location-based services, improve user experience, etc.].
How We Collect Location Data: We collect location data when you use the App, and location services are enabled on your device.
How We Use Location Data: [Describe how location data is used, e.g., for navigation, personalized recommendations, location-based advertisements, etc.]
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@bookmyyaatra.com
Address: 9-266 A, Vallioor,Tirunelveli, Tamilnadu